Your Lifestyle Coach
Terms and Conditions ("Terms")
Welcome to Your Lifestyle Coach! These Terms and Conditions ("Terms") govern your use of our website, services, and products. By accessing or using any part of our services, you agree to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our services.
1. Acceptance of Terms
By accessing and using the services provided by Your Lifestyle Coach ("we," "our," or "us"), you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.
2. Eligibility
You must be at least 18 years old or have legal authorization to enter into agreements to use our services. By using our services, you represent and warrant that you meet these requirements.
3. User Accounts
I. Account Creation
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account details, including your password.
II. Account Responsibility
You are responsible for all activity under your account and agree to notify us of any unauthorized use immediately.
III. Account Termination
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or illegal activity.
4. Use of Services
I. Permitted Use
Our services are for personal and business use only and must be used in compliance with applicable laws and these Terms.
II. Prohibited Activities
You agree not to:
- Engage in any unlawful or harmful activity.
- Use our services to distribute spam, malware, or other malicious content.
- Reverse-engineer, decompile, or disassemble any part of our services.
- Violate the intellectual property rights of Your Lifestyle Coach or others.
5. Intellectual Property Rights
All content, logos, trademarks, and materials on our website and services are the intellectual property of Your Lifestyle Coach unless otherwise stated. You may not reproduce, distribute, or exploit any part of our services without prior written consent.
6. Payments and Subscriptions
I. Pricing
Pricing for our services or products is displayed on our website and may be subject to change.
II. Billing
Payment details must be accurate and up-to-date. By providing payment information, you authorize us to charge applicable fees.
III. Refund Policy
Refunds are issued only under circumstances specified in our Refund Policy, which can be found on our website.
7. Limitation of Liability
To the maximum extent permitted by law, Your Lifestyle Coach will not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our total liability for claims under these Terms is limited to the amount you paid us for the services.
8. Privacy and Data Use
I. Collection of Information
We collect and process your data in accordance with our Privacy Policy.
II. SMS and Communication Consent
If you opt in for SMS communication, your phone number will only be used to send important service updates or notifications, such as reminders, account-related updates, or security alerts. We do not use your phone number for marketing or promotional purposes, and it will not be shared with third parties or affiliates for such activities.
For more details, refer to our full Privacy Policy.
9. SMS Terms and Conditions
I. SMS Consent Communication
Phone numbers and SMS consent information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
II. Types of SMS Communications
If you have consented to receive text messages from Your Lifestyle Coach, you may receive SMS messages related to coaching appointments, appointment reminders and confirmations, appointment rescheduling, coaching program updates, onboarding information, account-related notifications, and customer support. Examples of messages you may receive include:
- "Hi Sarah! This is a reminder of your coaching session with Your Lifestyle Coach on Tuesday, August 12 at 3:00 PM. Reply C to confirm or STOP to opt out."
- "Your coaching appointment has been successfully rescheduled to Thursday at 5:00 PM. Reply HELP if you need assistance."
- "Thank you for enrolling in our coaching program! We'll be contacting you soon with your onboarding details."
III. Message Frequency
Message frequency may vary depending on your interactions with us, your coaching program, scheduled appointments, and customer support requests. You may receive up to 10 SMS messages per month, although message frequency may vary based on your requested services.
IV. Potential Fees for SMS Messaging
Standard message and data rates may apply according to your wireless carrier's pricing plan. Charges may vary depending on your mobile carrier and whether messages are sent domestically or internationally.
V. Opt-In Method
You may opt in to receive SMS messages from Your Lifestyle Coach verbally during a conversation with us. Consent to receive SMS messages is not a condition of purchasing any products or services.
VI. Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from us. You may also contact us directly to request removal from our SMS messaging list. After opting out, you will no longer receive SMS communications unless you subsequently provide consent again.
VII. Help
If you experience any issues or require assistance with our SMS communications, reply HELP to any SMS message. You may also obtain assistance by visiting our website or calling us at (832) 320-2076. Website: https://www.yourlifestylecoaches.com/
VIII. Standard Messaging Disclosures
By opting in to receive SMS communications from Your Lifestyle Coach, you acknowledge that:
- Message and data rates may apply.
- Message frequency may vary.
- You can opt out at any time by texting STOP.
- For assistance, text HELP or contact us directly.
- Consent to receive SMS messages is not a condition of purchase.
For additional information, please review:
Privacy Policy: https://www.yourlifestylecoaches.com/privacy-policy
Terms and Conditions: https://www.yourlifestylecoaches.com/terms-and-conditions
10. Termination
We may terminate or suspend your access to our services at our discretion if you violate these Terms. Upon termination, your right to use our services will cease immediately.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this page. It is your responsibility to review these Terms periodically. Continued use of our services after changes constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
